Twitter is a fun and productive tool that allows its users to send and read other users’ updates. This free social networking service has grown so exponentially that, unfortunately, it is often times plagued with bugs and server time outs – frustrating to say the least. The latest bug that is tormenting Twitter users worldwide is the inability to upload a background image. A Twitter background has to be 800 kilobytes in file size and must be in a JPG, GIF or PNG format. But even if you abide by these rules, many users are still getting the dreaded “There was a problem with your picture. Was it an animated gif? We don’t support those!” error. No Twitter, I was trying to upload a JPG that was 700 kilobytes in file size. Seems like Twitter already knows about this bug but there has not been a fix yet… until now that is.
- Profile images: can’t add or remove an image, or current image reverts to old image
- Error uploading profile picture or background image
Over at Joomlabear.com, there was a solution to remove metadata from the JPG itself and this allowed the image to be uploaded to Twitter. Unfortunately, this did not work for me.
Resolution – Cannot Upload Twitter Background
Although not a formal fix, what did work for me was to click on “Don’t use a background image” before clicking “save changes” during the upload process.
Using this work around, I was finally able to update my Twitter background. How do you like the design?
I hope this can help all of you who are also having difficulty trying to upload a background image to your Twitter account!