It is always nerve wracking when Wordpress needs to be updated. In fact, I just updated from Wordpress 2.3 to 2.5.1. This time, I used the Wordpress Automatic Upgrade plugin to perform the upgrade and it was indeed a treat. While it used to take me 30 minutes or more to manually update Wordpress, this [...]

If you are not providing your customers with on-screen video support you could be wasting money by paying someone to answer unnecessary emails and phone calls.
Videos can make your FAQ come alive. Often times, it is much easier to show someone how to do something rather than try to explain it through email or by [...]

A few weeks ago, I received an invitation to attend Microsoft’s Unified Communications Launch Event in Vancouver. Two days ago, that event took place and I was in attendance. The event was well attended and took up the biggest ballroom (and more) in the Vancouver Convention & Exhibition Centre. So what exactly is Microsoft’s Unified [...]

For those who have become dependent on Microsoft Outlook to manage emails, a calendar and a to do list, there is a new tool that will literally put Outlook at your finger tips - more specifically, on your computer’s desktop.

As discussed in Pageviews Distorted by AJAX Technology, with the adoption of pageless web technology, pageview may no longer show all the activity that users have on a website. Although Google Analytics is currently capable of tracking events that do not trigger a pageview, Google has formally announcing a beta that will help internet marketers [...]

If you have not updated to the latest version of Wordpress 2.3, you might consider upgrading sooner rather than later. Although there were no major security fixes, one of my most favorite updates in the latest release is the plugin update notification. What a great way to be notified of the latest security updates for [...]

For every improvement in the latest release of Windows Vista, Microsoft seems to take an equal and opposite step backwards. NTBACKUP has been a tried & true method of backing files since Windows 95. In short, all your files & folders are neatly backed up as a single .BFK file. To restore specific file(s), simply [...]

Google Analytics is probably one of the best pieces of web analytics software I have ever used. Not only is it powerful and free but it’s extremely comprehensive. Recently, Google rolled out a new version of Analytics and usability soared through the roof. The newer version is easier to use and finding information is just [...]

This blog is officially supporting the DoFollow, I Follow, No Nofollow movement. The “rel=nofollow” attribute within the comment section has been removed. From now on, anyone providing a URL (either in the website field or within the comment itself) while commenting on this blog will receive a natural back link. In other words, you comment, [...]

Having moderately recovered from Web 2.0 Fatigue Syndrome (Web2FS) and after too many requests from friends and colleagues to connect in Facebook, I finally logged back in to update my account - an account that was created some time ago.
The first major issue I encountered was a privacy quirk. No matter how privacy settings are [...]

If you have not upgraded to the latest version of Wordpress (2.2.1), it is suggested you do it soon. Not only does the latest version include a few minor bug fixes but it also contains security updates for vulnerabilities such as Remote shell injection in PHPMailer and Remote SQL injection in XML-RPC. Not sure what [...]

Every browser has it’s unique quirks when rendering HTML so my choice for quality assurance on a new website design is to view the new codes under Internet Explorer, Firefox and Safari (when I get the chance). Until now, the only reliable way for me to view websites in Safari was to visit a local [...]